| 4Blox, Inc. confirms that we will
support customers running 4Mezzo™
on supported Operating Systems in
a VMware virtual machine environment.
4Blox will provide unqualified support
for 4Blox product(s) running in a
VMware virtual environment in an identical
manner as with 4Blox product(s) running
on any other major x86 based systems
without initially requiring reproduction
of issues on native hardware. Should
4Blox suspect that the virtualization
layer is the root cause of an incident,
the customer will be required to contact
the appropriate VMware support provider
to resolve the VMware issue. |